How not to lose your users*Disclaimer: On average, around 2,000 hikers get lost each year, and rescuers do a hard and very important job saving these people. I am…Sep 8, 2022Sep 8, 2022
Why you should redesign your software product (at least) every five years.I am not talking about adding a new news feed algorithm that most of your users hate. I am also not talking about changing your name and…Aug 30, 2022Aug 30, 2022
What lessons Citibank actually should learn?The user experience community now secretly (ok, not so secretly) is giggling on the news about Citibank losing $500 million just because…Mar 5, 2021Mar 5, 2021
